The payment methods we offer vary from country to country. Fruugo strives to provide you with the payment methods that you are familiar with when shopping in your national webshops. In Finland, for example, we offer the option of direct bank transfer from the largest banks such as Nordea, OP and Sampo, while in the Netherlands we offer the iDEAL payment method.
To check which payment methods are accepted in your country, we would advise that you visit any product page on the Fruugo site and they are displayed there. The accepted payment methods are also displayed at checkout.
Payment is taken when your order is placed.
All orders should be placed online on the Fruugo website.
We can take telephone orders for UK customers, but please be aware that Fruugo Customer Care is not responsible for any spelling or order errors that may occur during the transaction.
If you have used Klarna as your payment method and have problems with your order, please contact Klarna Customer Service. Their contact information can be found below:
Local rates: +44 (0) 20 300 50833
Freephone: +44 (0) 808 189 3333
Monday - Friday 09: 00-19: 00 (GMT)
Saturday - Sunday 09: 00- 18:00 (GMT)
Please do not forget to make your payments on time; otherwise, your credit rating could suffer.
Please note that Klarna is an independent payment service and Fruugo has no control over whether your payment will be accepted via Klarna or not.